Knowledge Management
Fatemeh Navidi; Mohammad Hasanzadeh
Abstract
Changing Knowledge Audit Factors in Project-Based Organizations:From Present to FutureAbstractAim: The creation and flow of knowledge in the Project-Based organizations has unique characteristics, Also the audit of the created knowledge in these organizations significantly differs from other organizations. ...
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Changing Knowledge Audit Factors in Project-Based Organizations:From Present to FutureAbstractAim: The creation and flow of knowledge in the Project-Based organizations has unique characteristics, Also the audit of the created knowledge in these organizations significantly differs from other organizations. On the other hand, knowledge audit plays a key role in the success of knowledge management these organizations, the purpose of this study is investigating the importance and compliance of identified knowledge audit factors in these types of organizations.Methodology: The present study is an applied research that follows a quantitative approach using case study and survey in order to investigate the status and importance of knowledge audit factors in four PBOs: ICT Research Institute, Research Institute of Petroleum Industry, Niroo Research Institute; and, Iranian Space Research Center. The research data were collected through a survey of 220 project managers, project control and knowledge management managers in these four research institutes. The data were collected and analyzed in two available and ideal conditions.Results: At present, the knowledge valuation factor with a mean of 2.61 and the knowledge need analysis factor with the mean of 2.56 have the highest attention, while in the ideal state, the factors of knowledge inventory (4.287) and knowledge valuation (4.28) should be considered. In all four research institutes, there is a significant difference between the mean of knowledge audit factors in both the current and the ideal situation.Conclusion: The emphasis on knowledge valuation, knowledge needs analysis and knowledge inventory indicate the importance of knowledge assets in the Project-Based Organizations. Therefore, it is necessary to pay attention to the importance and weight of the knowledge audit factors in designing the knowledge audit model in the PBOs.Keywords: Knowledge audit, knowledge audit factors, knowledge management, project- based organizationsKeywords: Knowledge audit, knowledge audit factors, knowledge management, project- based organizations
Abstract
Background/aim. Employees, as the most important assets of an organization, acquire a great deal of experience, skills and knowledge throughout the time period they work for the organization. If their skills and technical knowledge are not documented properly, they will be lost as soon as employees leave ...
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Background/aim. Employees, as the most important assets of an organization, acquire a great deal of experience, skills and knowledge throughout the time period they work for the organization. If their skills and technical knowledge are not documented properly, they will be lost as soon as employees leave the organization. Therefore, documentation is necessary in order to preserve this invaluable knowledge, avoid duplication and repeated mistakes occurred in the past.Thus, this research elaborates on the role of organizational knowledge management as an essential tool for sharing the gained experience with others.Methodology. This research is developmental applied research with qualitative approach and it was conducted using thematic analysis method.This method includes a semi-structured interview with 18 researchers conducting research projects at satellite research institute under the supervision of Iran Space Agency.Findings. The projects contain knowledge that is a combination of “know why”, “know what”, “know who” and “know how”. A large amount of this knowledge is the tacit knowledge. Most of this tacit knowledge is not reflected in the project documents.Conclusion. Considering the necessity of documentation within the knowledge transfer process and its important role in knowledge management; some steps need to be taken in order to make the knowledge sharing an organizational culture in institute, Such steps include holding introductory seminars for experts and managers to explain the importance of preserving and sharing the knowledge, conducting training classes for technical documentation,focusing on the intellectual property of writers,to establish and increase trust among the Institute personnel.
